Cross-Agency Priority Goals
Cross-Agency Priority (CAP) Goals are a tool used by leadership to accelerate progress on a limited number of Presidential priority areas where implementation requires active collaboration among multiple agencies.
January 07, 2021
January 2021 Updates Show Progress on Cross-Agency Priority and Agency Priority Goals
Today, we published progress updates for both Cross-Agency Priority (CAP) Goals and Agency Priority Goals (APGs) for the final quarter of FY2020. These updates highlight recent milestones and accomplishments as well as related initiatives that support progress towards a more modern and effective government.
September 17, 2020
September 2020 Updates Show Progress on Cross-Agency and Agency Priority Goals
September 09, 2020
The Liberation of Federal Employees from Low-Value Work is Underway
As a key component of the President’s Management Agenda (PMA), the Cross-Agency Priority (CAP) Goal focused on Shifting from Low-Value to High-Value Work pursues the critical mission to eliminate outdated and redundant requirements. The Shifting from Low-Value to High-Value Goal team has produced a number of recent accomplishments, listed in this post.
August 05, 2020
How the Small Business Administration is Improving Customer Experience During COVID-19
During difficult times, it’s more important than ever for the government to serve its citizens well. The Small Business Administration (SBA) has prioritized a modern, responsive customer experience (CX).
August 03, 2020
Integrating Components of the GPRA Modernization Act and Evidence Act to Improve Organizational Performance
Recently, OMB released its annual update to OMB Circular A-11. If you find yourself asking what is OMB Circular A-11, you’re probably not alone and certainly in good company – this is definitely one of Performance.gov’s ‘wonkier’ news posts.
July 06, 2020
July 2020 Updates Show Progress on Cross-Agency Priority Goals, Agency Priority Goals & More
Today, we published progress updates for both Cross-Agency Priority (CAP) Goals and Agency Priority Goals (APGs) for the first and second quarter of FY2020. These updates highlight recent milestones and accomplishments as well as related initiatives that support progress towards a more modern and effective government.
January 30, 2020
Modernizing the Way Government Serves its Citizens
In December 2019, the Office of Management and Budget (OMB) along with the National Association of State Chief Administrators (NASCA) held the Service to Citizens in the 21st Century Summit.
January 27, 2020
Submit Your Ideas to Help the Government Leverage Acquisition and Supply Chain Expertise
We want your ideas! Help shape how the government obtains and leverages acquisition and supply chain expertise.
January 22, 2020
Grants CAP Goal: Proposed Changes to Title 2 of the Code of Federal Regulations (2 CFR) Now Open for Public Comments
OMB Press Release
December 19, 2019
December 2019 Updates Show Progress on Cross-Agency and Agency Priority Goals
Today, we published progress updates for both Cross-Agency Priority (CAP) Goals and Agency Priority Goals (APGs) for the fourth quarter of FY2019. These updates highlight recent milestones and accomplishments as well as related initiatives that support progress towards a more modern and effective government.
November 13, 2019
Welcoming the Newest WHLDP Cohort!
Welcome to the new WHLDP cohort.
October 25, 2019
Lessons and Advice from Recent White House Leadership Development Program Graduates
Recently our team interviewed several White House Leadership Development Program graduates to learn more about their experience in the program. Over the next month, we’ll share their stories, learning moments, and advice through a variety of mediums, including blog posts and social media. Stay tuned for more!
October 21, 2019
Tips for Starting Your Customer Experience Journey
It can seem daunting to know where to start on the journey towards continual measurement and sophisticated management of your customers’ experiences. In government in particular, those responsible for delivering services can feel like there is a lack of sufficient resources, talent, and leadership support to enable good customer experience (CX) practices.
September 19, 2019
September 2019 Updates Show Progress on Cross-Agency and Agency Priority Goals
Today, teams tasked with implementing the Federal government’s high-priority initiatives released their September 2019 progress updates for both Cross-Agency Priority (CAP) Goals and Agency Priority Goals (APGs).
September 19, 2019
NEW: First High Impact Service Provider (HISP) Action Plans Released
In 2018, OMB Circular A-11 Section 280 guidance required the identified High Impact Service Providers (HISPs) to create an annual customer experience (CX) Action Plan. The CX CAP Goal team spent much of FY19 working with HISPs, providing direction and training to enable successful completion of the Plans.
August 14, 2019
2019 revision to OMB Circular A-11, Part 6: Strengthening the Policy Framework for Improving Program and Service Delivery
Recently, OMB released its annual update to OMB Circular A-11. If you find yourself asking what is OMB Circular A-11, you’re probably not alone and certainly in good company – this is definitely one of Performance.gov’s ‘wonkier’ news posts.
August 13, 2019
Buy Smarter and Save Money with Category Management
The Category Management Cross-Agency Priority Goal team is addressing this challenge by helping the Government apply smart decision-making strategies (or category management principles) to reduce duplicative contracts and provide solutions where agencies are buying the same kinds of goods and services.
August 07, 2019
Five Everyday Items Born In Government Labs
You may be surprised to learn that many of the items found in the average American home or office were created with the help of government funding. In fact, some of the world’s most ubiquitous products like GPS were spawned from federally funded research and development conducted at Federal laboratories, universities, and other research organizations.
July 22, 2019
Grants CAP Goal Team Hosts Monthly Innovation Exchanges
The Results-Oriented Accountability for Grants CAP Goal team recently launched the Innovation Exchange Sessions, a monthly, virtual meeting to bring the broader grants management community together to learn about new ideas and approaches from fellow practitioners.
July 10, 2019
How to Win with Technology Business Management (TBM)
Each play here is a plan of action or strategy used to move toward a goal or objective. The 7 plays in this book will improve your chances of beginning a successful TBM implementation.
June 27, 2019
Accountability Scorecard for Major Infrastructure Projects
Agencies Show Transparency, Progress Toward Modernizing Infrastructure Permitting With Release of Scorecards.
June 20, 2019
Improving the Customer Experience Government-wide
Challenges and opportunities to improving cx in our largest citizen facing programs
June 20, 2019
Summer Updates Show Progress on Cross-Agency and Agency Priority Goals
Today, teams tasked with implementing the Federal government’s high-priority initiatives released their June 2019 progress updates for both Cross-Agency Priority (CAP) Goals and Agency Priority Goals (APGs).
May 10, 2019
Using Digital Analytics to Improve Customer Experience Online
Over 28 million people visit government websites each day. Understanding how these users navigate our websites and online resources is critical to improving the online customer experience.
April 26, 2019
Sharing Quality Services Memo Release
Administration Issues New Memo and Shared Services Strategy to Improve Government Efficiency
February 21, 2019
Update: Register Today for the Single Audit & Risk Management Demo Days!
The rescheduled Single Audit and Risk Management Industry Demonstration Days begin April 3, 2019.
February 14, 2019
Transforming USAID to Improve Outcomes
USAID is changing the way it does business to achieve greater development outcomes and strengthen the capacity of partner countries on their journey to self-reliance.
December 18, 2018
New Updates Highlight Movement on Cross-Agency and Agency Priority Goals
Teams implementing the federal government’s high-priority performance initiatives released their December 2018 quarterly updates of progress.
November 21, 2018
Building and Retraining our Federal Workforce for Tomorrow
November is National Career Development Month and there’s no better time to share what the Administration is doing to help reskill and retrain our Federal workforce to better serve the American people for the 21st century.
November 16, 2018
Now Open for Public Comment: Federal Grants Management Draft Data Standards
Federal Grants Management Draft Data Standards Open for Feedback
October 15, 2018
Agency Leaders Gather to Advance Program Management Improvement Initiatives
Agency Leaders Gather to Implement Improvement Initiatives
September 27, 2018
GSA Awards NewPay BPA for Software-as-a-Service for Payroll and Work Schedule and Leave Management
10-year, $2.5 billion BPA provides agencies with technology and services to modernize and improve payroll processing across government
September 26, 2018
Modernizing the Infrastructure Permitting Process
White House announces the appointment of a new Executive Director for the Federal Permitting Improvement Steering Council (Permitting Council).
September 20, 2018
New Updates Highlight Movement on Cross-Agency and Agency Priority Goals
Cross-Agency and Agency Priority Goal teams today released the latest updates on the progress of high-priority federal initiatives.
August 31, 2018
White House Leadership Development Program Announces 2019 Cohort Fellows
Over the past three years, the program has accelerated the development of 44 high-performing civil servants to help build the next cadre of leaders in the executive branch.
August 02, 2018
NASA Debuts Online Toolkit to Promote Commercial Use of Satellite Data
Data, Accountability and Transparency is a key driver of the President's Management Agenda. NASA is advancing this priority through a new online resource that promotes commercial use of remote-sensing data.
July 31, 2018
Category Management Success: GSA City Pair Program Saves More than $2B for Federal Agencies
The GSA City Fair Program will save the government about $2.38 Billion next year and showcases progress of the Category Management CAP goal, which is leveraging common contracts and best practices to drive savings and efficiencies.
July 31, 2018
VA Improves Customer Experience to Veterans with Text Message Appointment Reminders
VA's VEText, a text messaging appointment-reminder system that allows veterans to easily confirm or cancel an appointment, has helped VA reduce no-show medical visits by more than 100,000.
July 29, 2018
GSA's CFO Office Targets 200,000 Hours of Workload Redeployed to Higher-Value Mission Work
GSA's CFO Office Targets 200,000 Hours of Workload Redeployed to Higher-Value Mission Work
July 24, 2018
Advancing Federal Financial Management
Cross-Agency Priority Goals are driving a 21st century approach to federal financial management.
June 26, 2018
Federal Agencies Release 2018 Quarter 2 Updates on Agency Priority Goal and Cross-Agency Priority Goal Progress
Today Federal agencies released their Q2 progress updates on their current Agency Priority Goals (APG) and Cross-Agency Priority (CAP) Goals.
June 18, 2018
Help Wanted: Increase the Effectiveness of your Tax Dollar!
The adoption of the Technology Business Management (TBM) Framework will provide more granularity in IT investments based upon an open-source taxonomy broadly accepted across both private and public sector organizations.
June 01, 2018
Op-Ed: Federal Payroll Modernization Could Advance President's Management Agenda and Cross-Agency Priority Goals
A new op-ed by Beth Angerman explains that the Federal government can cut long-term costs and improve service by modernizing the way it runs payroll.
May 22, 2018
Performance.gov Launches Twitter Account
Follow us @PerformanceGov for Performance.gov for a window into Federal agencies’ efforts to deliver on their mission, service, and stewardship objectives
April 20, 2018
Federal Leaders Gather to Accelerate President’s Management Agenda Initiatives
More than 200 federal C-suite leaders gathered in early April to better understand the President’s Management Agenda (PMA) and how they can individually and collectively move it forward.
April 09, 2018
Federal Agencies Release First Quarterly Update on Agency Priority Goal Progress
Federal agencies released today their implementation action plans and first progress updates on their fiscal year (FY) 2018-19 Agency Priority Goals.
March 20, 2018
OMB Launches President’s Management Agenda and Kansas City Listening Tour
Today, the White House Office of Management and Budget (OMB) kicked off a two-day listening tour to engage federal workers and citizens in discussions about improving government services.